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Modernize Patient Care with a Custom Healthcare App

Enhance patient engagement, streamline administrative tasks, and improve health outcomes with a secure, HIPAA-compliant mobile application built by Digisperts.

The Challenge

A busy healthcare clinic struggled with inefficient communication channels and administrative overhead, impacting both staff workload and patient satisfaction.

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High Administrative Burden

The front desk was overwhelmed with
phone calls for appointment
scheduling, reminders, and
prescription refills.

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Appointment No-Shows

A lack of effective, automated
reminders resulted in a high rate
of missed appointments, leading
to lost revenue.

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Delayed Information Sharing

Sharing lab results and medical
information was a slow, manual
process, requiring patients to call or
visit the clinic.

Our Process

Clinical Workflow & Compliance Discovery

We worked with stakeholders to map patient journeys and ensure all HIPAA security requirements were addressed.

1

UI/UX Design for Accessibility

Our design team focused on creating an intuitive and accessible interface for a diverse patient demographic.

2

Agile Development & EMR Integration

The app was built using an agile methodology, with secure integration into the clinic's existing Electronic Medical Record (EMR) system.

3

Security Auditing & Launch

We conducted comprehensive security audits before launching the app on the Apple App Store and Google Play Store.

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The Digisperts Solution

Digisperts developed a patient-centric mobile application designed to be a secure and convenient digital front door to the clinic's services.

Self-Service Appointment Management

Patients can schedule, manage, and receive automated push-notification reminders for their appointments directly within the app.

Secure & Direct Communication

A HIPAA-compliant messaging portal allows patients to securely communicate with their care team for non-urgent matters and access their lab results and medical records.

Automated Prescription Refills

A simple-to-use feature enables patients to request prescription refills, which are automatically routed to the clinical staff for approval.

Chatbot UI

The Outcome

The mobile app revolutionized the clinic's operations and its relationship with patients, driving efficiency and improving the quality of care.

60% Reduction
In administrative phone calls related to appointments and refills.
35% Decrease
In patient no-show rates within the first six months.
90% Patient Adoption
Rate for accessing lab results digitally instead of by phone or in person.

Technologies Used

React.jsReact.js
Node.jsNode.js
FirebaseFirebase
HL7/FHIRHL7/FHIR
End to End EncryptionEnd-to-End Encryption
React.jsReact.js
Node.jsNode.js
FirebaseFirebase
HL7/FHIRHL7/FHIR
End to End EncryptionEnd-to-End Encryption

Explore Our Work: Proven Results Across Industries

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